Booking Terms and Conditions
Expressions Travel and Xpressionz are trading names of Expressions Travel Services Ltd.
Our postal address and principal place of business is:
21 Gweal Avenue, Reading, Berkshire. RG2 0FP
Expressions Travel Services Ltd acts as agent to the suppliers (e.g the accommodation providers, airlines, the car hire companies, the tour operators) with whom you book. Consequently each supplier’s terms and conditions will apply to your booking and copies are available upon request.
Please read these terms and conditions very carefully. They apply to all holidays and flights described, and they deal with your rights and obligations to us, and ours to you. We are committed to a policy of fair trading and make every effort to ensure that you have an enjoyable holiday with us.
1. Your Booking with Expressions Travel Services Ltd
When you make a booking with us you undertake that you have the authority to accept and do accept these booking conditions and the booking conditions of the particular supplier your travel arrangements are with on behalf of yourself and your party. It is your responsibility to ensure that all of the details on your travel documents are correct and to bring to our attention any errors or discrepancies immediately. A contract will exist upon our accepting any monies from you towards the booking or upon the issue of our Confirmation/Invoice, whichever is the earlier. These conditions in conjunction with the information set out in our published information form the entire agreement between yourself and ourselves. Once the contract is made, you accept responsibility for making all payments to us for all members of the party. We will send all required documentation and other information to that person who will in turn be responsible for ensuring that other members of the party and kept fully informed.
2. Booking and Payment
Booking – At the time of booking your flight or package holiday a minimum deposit as determined by the Tour Operator per person plus any applicable insurance premiums and credit card charges for all bookings or full payment if less than 12 weeks before departure together with any applicable insurance premiums must be paid for by BACS or credit or debit card / subject to a 3% credit card charge or £2.00 debit card charge. Expressions Travel Services Ltd will in turn send you an ATOL receipt along with a confirmation invoice. Expressions Travel Services Ltd reserves the right to decline any booking. After full payment, if we are your booking agent, the conditions of the contract with your supplier may permit them to increase the cost of your arrangements. We will pass on any such increase to you. If we have arranged a package, changes in transportation costs including the cost of fuel, taxes, fees and exchange rates mean that the price of your travel arrangements may change after you have paid in full. You will not be charged for any increase equivalent to 2% of the price of your travel arrangements. You will be charged for any amount over and above that.
Balance – The balance due to us in respect of any booking as shown on a confirmation invoice must be paid at least twelve weeks prior to the departure date. If the payment is not received in full by us by the given date on the confirmation invoice, we reserve the right to treat your booking as cancelled by you and retain your deposit and apply the cancellation charges as set out later on this page. No reminder or final demand will be issued by Expressions Travel Services Ltd and any late payment may be treated as a full cancellation whereby our cancellation charges will take effect.
Invoice – Our confirmation invoice is our final invoice, which must be paid for at least twelve weeks prior to the scheduled departure date. Should there be any unforeseen change to your holiday arrangements these will be advised in the form of a revised invoice sent to you. Any errors must be reported to us within 7 days. Failure to do so will result in cancelation or amendment charges being levied.
3. Your Financial Protection
The Package Travel, Package Holidays and Package Tour Regulations 1992 require us to provide security for the monies that you pay for any Package arrangements (as defined above in ‘Your Booking’) made through Expressions Travel Services Ltd and for your repatriation in the event of our insolvency. We provide this security by being a member of the Travel Trust Association (TTA) and holding an ATOL License.
What is the TTA – The TTA is a trade association of Travel Agents, Tour Operators, and Travel Organisers, that operate trust accounts, in order to provide financial protection for the consumer. The TTA lays down strict guidelines on how customer funds may be handled and each member must adhere to these guidelines. Every TTA Member puts customer funds into a designated trust account, which is supervised by an independent trustee. The Trustee is a Banker, Chartered or Certified Accountant or solicitor. Your funds are held in this account and may not be released unless you receive your holiday or your funds are released to another company that becomes responsible and provides for your financial protection. This includes all payments including credit card payments which are automatically deposited direct into the Trust Account via electronic processing. Every TTA Member will have a practicing certificate. This certificate will identify the TTA Members number, the company to whom all payments should be made and the Trustee for that Member including the Trustees contact details.
How your money is protected by booking through a TTA Member – TTA have a Trust operation in place where all client money will be available because it is protected by the Travel Protection Plan unlike non-TTA who may arrange bonds to cover client money, which would pay out in the event of the insolvency of the travel company. Bonds would provide for a set amount of cover for all customers of the travel company, who have made a booking at the time of insolvency. This arrangement was intended to meet their claims. However if the total amount of the bond was insufficient, only part of the money would have been reimbursed.
What is the Travel Protection Plan – The Plan covers every service which you have booked from a Travel company whether it’s for transport, accommodation, entertainment or recreation. It involves two aspects, firstly the Trust Account operated for your benefit. The money may only be released from the Trust to pay for the services which you have booked. Secondly there is further protection from insurance cover provided by the Safe Seat Plan, if your money is not in the Trust Account. It will reimburse the loss of any amount paid to the Travel Agent for your booking up to a maximum any one passenger of £11,000. So if you have paid £2,000, the policy will reimburse the loss of the £2,000, where it is not available for you from the Trust Account. Therefore the Trust Account plus the Safe Seat Plan Insurance coverage will ensure that all the money which you have paid is safely protected and available to pay for those services which you have booked.
Should you have to make a claim – Should the TTA Member become insolvent, in most instances your money will still be held within the TTA Members Trust account by the designated Trustee, and available to pay your holiday. If the money is not there, then the insurance policy is available to reimburse your loss. In some cases your holiday may continue as the providers or suppliers have already been paid. Where you have only paid a deposit and still have an outstanding balance, your holiday may be unaffected and by paying the balance your holiday will continue as planned. Where possible, attempts will be made to ensure that you can carry on with your original holiday arrangements. If you require a claim form for the Safe Seat Plan or have inquiries, contact: The Travel Trust Association, Albion House, High Street, Woking, Surrey GU21 6BD
We are licensed by the Civil Aviation Authority and hold ATOL number T7334. This ensures that in the event of our failure your money will be protected; if you are on holiday at the time, arrangements will be made for you to complete your holiday and return home. The flights we provide are supplied by other ATOL holders and are protected by their bonds.
For further information, visit the ATOL website at www.atol.org.uk
4. Payment for your flight
The payment you make for your flight is held by us in our trust account on behalf of the ATOL holder who is supplying your flight until the date that we pass the money to that ATOL holder. The ATOL holder supplying the flight will issue an ATOL confirmation invoice to confirm its contract with you. We will forward this to you no later than the day after it has been received.
5. Documentation
Expressions Travel Services Ltd’s general practice is to send documents to our customers electronically whenever possible. We reserve the right to charge an administration fee should you make a request for such documents to be sent as hard copy.
Your travel documents are valuable and should be safeguarded as if they were cash. It is not always possible to replace travel documents in the case of loss, theft, damage etc.
6. Passports, VISA and Health and Unsafe Areas Information
Where travel and health documents are necessary to comply with the requirements of the country you may wish to visit then it is your responsibility to procure them. If failure to obtain any such documents results in fines, surcharges or any other financial penalty being imposed upon us then you shall reimburse us accordingly. You must ascertain by consulting your own doctor if necessary the specific precautions deemed prudent for the country/resort you intend to visit and ensure that the appropriate medication/inoculations or other precautions are taken.
Passports – All passengers must have a 10-year British Citizen passport (5 year for children). Please note that some countries require that your passport is valid for a minimum period after the return date to the UK (typically 6 months). If your passport is in its final year of validity, is a British Subject or non-British passport, you must check with the embassy of the country you are visiting, otherwise travel may be denied.
Visas – It is your responsibility to ensure that you meet any visa, passport or immigration requirements of the country you plan to visit. Failure to do so may result in being refused to travel, which will in turn void any claims against your insurance cover. You should confirm these with the relevant High Commissions, embassies and/or consulates. We do not accept any responsibility in the case of you being unable to travel due to not complying with any such requirements.
Health and Unsafe areas – For more information on the subject, you may wish to obtain a copy of the “Health Advice for Travellers” (T6) guide, which can be requested by calling 0800555777 or by visiting the Dept for Health website at www.dh.gov.uk. Up to date travel advice can also be obtained from the Foreign & Commonwealth Office on 0207 238 4503 or on their website: www.fco.gov.uk. Vaccinations may be required for some or all of the places you are intending to visit. It is your responsibility to ensure that you have arranged all necessary vaccinations for your itinerary.
7. Travel Insurance
It is a condition of the agreement between us that you take out adequate holiday insurance against cancellation charges, unexpected curtailment of your holiday, medical expenses arising overseas including repatriation, loss or damage to luggage and personal liability claims against you. Should you not effect suitable travel insurance cover then you undertake on behalf of yourselves and all members of your party to indemnify both ourselves and our overseas agents and representatives (as applicable) for any costs that arise which would otherwise have been met had such insurance cover been taken out. If you do not wish to take out our insurance we require that you give us the details of the alternative insurance cover that you have organised.
8. Changes and Cancellations by us
It is unlikely that any amendments will be made to your booking but If we are your Booking Agent, your contract with your suppliers may allow them to cancel or amend bookings. We will ensure that you are promptly notified of any significant changes, but accept no liability for any changes or costs incurred which may result. . Most of these changes are minor and we will advise you at the earliest possible date. Flight timings and carriers set out in our publicity material are subject to change and all details given to you are for guidance only. Confirmed details will be as shown on your ticket. It is your responsibility to check all details on both the confirmation invoices and flight tickets for errors or anomalies.
Material changes – Should a material change become necessary we will inform you as soon as reasonably possible; you may decide whether or not to accept the change although you must let us know by return. A material change is one made to your travel arrangements before departure involving change of departure or arrival airport (other than between airports within the same city airport system), outward or return flights being re-scheduled by more than 12 hours. If we or our suppliers alter the airline, aircraft type operating your flight or routing this is not a material change and we will be under no obligation to notify you of any such change in advance. If you do not wish to accept a material change we will give you a full refund.
Accommodation – As we do not control the day to day management of your accommodation, it is possible that we may be advised that the reserved accommodation may not be suitable or available to you upon arrival in resort. If this happens, we will endeavour to provide accommodation of at least the same standard in the same resort area. If only accommodation of a lower standard is available then we will refund the difference of the brochure/web price between the accommodation booked and that available together with compensation of £20 per person for any inconvenience.
Important Note – We are not responsible for changes which arise as a result of situations outside of our control such as technical or maintenance problems with means of transportation, changes imposed by re-scheduling or cancellation of flights by an airline or main charterer, war or threat of war, civil strife, industrial disputes, natural disasters, bad weather or terrorist activity.
Late Bookings – Bookings receive within 10 working day of departure constitute a late booking and may result in the booked accommodation being unavailable and a comparable substitute being provided. Expressions Travel Services Ltd will always endeavour to inform you of any change prior to departure but reserve the right to inform you upon arrival at your destination airport.
Cancellations – We reserve the right in any circumstance to cancel your holiday. If we have to cancel your holiday (other than for late or non-payment by you) we will offer you either (i) an alternative holiday of comparable type, though if the alternative offered is at additional cost, the difference will be payable by you and any `No Surcharge Guarantee` on the original booking will not apply or (ii) a full refund of all monies paid, in either case being the only recompense which will be due to you.
9. If you change your booking
Amendments – If you find it necessary to change your booking to another holiday or if you wish to amend your booking, we will make a minimum charge of £35.00 per person, plus any charges applicable by the ATOL Company that your flights are booked through and/or the accommodation supplier, for each change made. Any alterations to your travel arrangements notified by you less than twelve weeks before departure date will be treated as a cancellation of your original booking. The new arrangements including name changes will be regarded as an entirely new booking.
Important note – In each of the above a revised invoice will be sent showing the new details and as appropriate the amendment charges and any additional charges. Please note that all changes must be confirmed in writing by the lead passenger a minimum of two months prior to departure. Thereafter, except as provided by applicable law, cancellation charges, as outlined below, apply. If all names on a booking need to be changed, cancellation charges, as outlined below, apply as at least one name from an original booking must remain. It is not possible to amend from one season to another; cancellation charges, as outlined below, apply.
Accommodation – Some types of accommodation are priced according to the number of people staying there. If changes in your booking are due to someone in your party cancels, we will recalculate your holiday cost based on the new number of people travelling. If fewer people share the accommodation, then the cost for them may go up. This extra cost is not a cancellation charge, and is not covered by your travel insurance.
Traveller(s) details – It is important that you check to make sure that the names, initials and titles on the confirmation and/or ATOL invoices match those in the corresponding passports otherwise the passengers concerned may not be permitted to travel and any applicable insurance will not be effective. Any errors concerning the booking must be notified to Expressions Travel Services Ltd within 10 working days of the despatch of invoice. No responsibility will be accepted for costs arising from none notification of booking errors within this time limit.
Flight amendments in resort – It may be possible subject to availability. However, charter flights are non-exchangeable or cancellable. New flights may be purchased but existing flights will be forfeited and no refund made.
10. If you cancel your booking
If you wish to cancel a confirmed booking this must be done in writing by the lead passenger. These instructions should be supplied to our administration department. We recommend that letters of cancellation are sent by recorded delivery post as none delivery may result in additional cancellation costs. Cancellation takes effect from the date we receive such a letter or fax. Proof of delivery does not constitute proof of receipt. Cancellation charges will be calculated as set out in the table below, and we will notify you by way of an invoice within two weeks of receipt of your cancellation.
Period and % of total holiday price (excluding insurance premiums & card charges) chargeable before scheduled departure date that Notice of Cancellation is received are as follows:
Additional Charges – If you cancel your holiday:
More than 84 days before – Deposit Only + Additional charges levied by the ATOL flight provider
42-83 Days – 60% + Additional charges levied by the ATOL flight provider
29-41 Days – 70% + Additional charges levied by the ATOL flight provider
1-28 Days – 100% + Additional charges levied by the ATOL flight provider
In exceptional circumstances it is necessary for us to incur costs on your behalf to secure accommodation or other services in advance of the 12 week deadline. We reserve the right to withhold refund of these costs, even if you cancel before the 12 week deadline.
Please note that if you have to cancel for reasons covered by your travel insurance policy, you will be able to reclaim your cancellation charges. Cancellation charges exclude the insurance premium which is not refundable.
Any errors must be notified to Expressions Travel Services Ltd within 10 days of despatch of your invoice. Failure to do so will result in the aforementioned charges being levied without exception.
11. If you have a complaint
Any complaints arising from your holiday that are in our direct sphere of control should be notified to the relevant supplier (e.g. your hotel) who will do whatever he/she can to help there and then so that remedial action can be taken without delay. Most complaints are of a minor nature which can be dealt with in resort. It is essential that you give us the opportunity to help you by letting the relevant supplier know quickly if you have any complaint. Should you fail to follow this simple procedure we cannot accept responsibility as we would have been deprived of the opportunity to investigate and rectify any problem. Should they be unable to resolve the matter, please contact Expressions Travel Services Ltd in the UK. We are a member of the Travel Trust Association (membership number U7416) and operate according to their Code of Conduct.
12. Your Responsibility
It is your responsibility to ensure that you and all those for whom you are booking are in possession of valid passports and any appropriate visas. You are responsible for any charges, fines etc. that may be levied by authorities in the UK or overseas for non-compliance of regulations in this area and any such amounts will be charged or recharged to you. Similarly, it is your responsibility to check with your doctor as to what vaccinations, or inoculations are advisable for your destination. Airline regulations state that women 28 weeks or more into pregnancy at the time of return travel must have a medical certificate of fitness to travel. Normally, permission to travel is refused after 32 weeks. Your booking is accepted upon the clear understanding that we cannot be liable if any airline refuses to accept you or any member of your party as a passenger on these grounds.
13. Conditions of Carriage / Accommodation
We are neither a carrier nor a provider of accommodation. Transportation on an aircraft, coach, train or ship is subject to the conditions of carriage of that company, some of which limits or excludes liability. These conditions are often the subject of International agreements between countries and copies of the conditions which apply to your holiday journey may be available for inspection at the office of the carrier concerned. Expressions Travel Services Ltd does not enter into an agreement for carriage by air but only undertakes to reserve on your behalf, accommodation on board an aircraft operated by one or other of the airlines mentioned on our website or in our brochure, or such other airlines as may be substituted. The availability or provision of accommodation booked is subject to the house rules of the hotel or other accommodation providing agent or agent undertaking to provide such accommodation.
14. Unused Services
No refund will be due to you in respect of non-use of any part of the travel arrangements made for you.
15. Your Conduct
Expressions Travel Services Ltd and its providers of flights and accommodation reserve the right in our absolute discretion to terminate your holiday arrangements without notice should your behaviour be such that it is likely in our opinion to cause distress, damage, annoyance or danger to any other person. In such circumstances, no refund or compensation will be due to you.
Naturally, you are subject to local laws and must respect local culture, customs and dress code. Using or possessing drugs of any kind may result in a jail sentence. If you cause, or appear likely to cause, damage or distress to others or to property, either ourselves or the supplier concerned (air carrier, hotel or ground handler, etc) may terminate their services on the spot without refund or compensation.
16. Content Accuracy
Expressions Travel Services Ltd goes to great lengths to ensure that the information contained on its website is correct and does not endorse, accept responsibility or liability either directly or indirectly for advertising or claims made by the accommodation supplier or any third party either prior to or after departure. If in doubt, please refer to the description on the Expressions Travel Services Ltd website(s) or brochure(s).
All descriptions and photographs are accurate to the best of our knowledge, but may be subject to change. We will endeavour to advise you of any changes, but cannot be held responsible for incidents beyond our control. Expressions Travel Services Ltd acts as a retail agent and our accommodation star ratings are provided by the accommodation suppliers for whom we act as a retail agent. We have no control over the accommodation star rating which may not always reflect expected levels of decor, ambiance or service.
17. Hotel Facilities
Facilities in the hotel description will normally be available and are given by us in all good faith. However, some of these may be withdrawn or restricted at times like low seasons depending on demand and occupancy, otherwise at the discretion of hotel management. There will be some facilities offered by a hotel which are subject to a local charge directly payable to the hotel. These fees are totally at the manager’s discretion. With facilities such as air-conditioning, if a hotel doesn’t have air-conditioning in every room within our allocation it will be on request, subject to availability and payable locally.
Rooms are reserved in accordance with international hotels agreements, from 12 noon to 12 noon from the day of your departure from the UK to endure that a room is available for you upon arrival. Please note that with night flights this may entail vacating your room at 12 noon on the day of you departure and only actually occupying your room for 13 nights. Most hotels can provide luggage storage and shower facilities and for a small charge payable to the hotel you may be able to keep of your room until departure. This arrangement is made directly with the hotel and is subject to availability as your accommodation contract expires at 12 noon accordingly.
18. Locally purchased Services and Excursions
Please note that if you purchase any additional services locally such as tours and excursions, Expressions Travel Services Ltd is not party to these arrangements and you will be bound by the local operator’s terms and conditions of booking.
19. Charter Flights
In the sale of charter flights Expressions Travel Services Ltd acts as a booking agent on behalf of the various third party suppliers. What this means is that the contract for the charter flight will be between you and the relevant supplier and you will be subject to ours and theirs terms and conditions. Charter flights are usually protected under the ATOL license of their respective suppliers. It is always advisable however to check the protection offered by the supplier of your flight, as Expressions Travel Services Ltd shall not have any contractual liability to you in respect to the products purchased.
Because of the sophisticated technology required in obtaining accurate availability from multiple suppliers, errors may occur to this respect. In such case Expressions Travel Services Ltd will put its best endeavours to find an alternative flight fulfilling your initial requirements or may reserve the right to cancel the reservation if the supplier is not able to honour the contract.
Amendments or cancellations for these products may levy fees from both Expressions Travel Services Ltd and the supplier involved. Expressions Travel Services Ltd amendments and cancellation charges are set in the general terms and conditions.
20. Flight Reconfirmation
It is imperative and a strict condition of booking that you confirm your inbound flight details with the local representatives office noted on your tickets (not the local airport authorities who are renowned for giving out of date information. Re-Confirmation should be not more than 48 hours and no less than 18 hours prior to the previously notified flight time. (72 hours if the reconfirmation period falls over a public holiday in either your country of origin or the country you are currently staying). Please be warned that some people rely on third parties (e.g. Hotel receptions) to re confirm their flights, the problem is either they do not reconfirm or do not reconfirm with our local representatives as detailed on the itinerary, so therefore we accept no liability for clients who fail to reconfirm in person and if you do rely on a third person and they give you the wrong information you will have to take it up with them and not us. The system is proven so please use as instructed. As Expressions Travel Services Ltd does not operate your flight and only purchase flights on your behalf, flight reconfirmation cannot be made with the local Expressions Travel Services Ltd office but must be made with the local office of the airline or its appointed representatives.
21. C.A.A. Rules on Flight Sector Usage
C.A.A. regulations specify that both the outbound and inbound sectors of the air ticket must be used. If the outbound is not used, the passenger will not be allowed to travel home on the inbound flight. Should anyone check in less than 90 minutes before the ticketed departure time, admission to the flight is likely to be refused. Should anyone be refused admission to the flight or destination country by the airline or Government authority, and then we are powerless to assist and cannot be held responsible or liable.
22. Data Protection and Privacy Policy
We have taken every possible measure to ensure the confidentiality of your personal information. However, some of the details must be passed to the suppliers associated with your holiday, such as your tour operator, airline, hotel, transport company, insurance provider etc. The information may also be provided to security or credit checking companies, public authorities such as customs/immigration, if required by them, or as required by law. Please note that once your information is passed onto the suppliers associated with your holiday, then the information becomes subject to their data protection policy. You may obtain a copy of our data protection policy either when you receive confirmation for your holiday or upon request. The data protection policies of the various suppliers can be usually found within their brochures.
23. Jurisdiction and Liability
We have taken all reasonable care to make sure that all the services that make up the arrangements made by Expressions Travel Services Ltd are provided by efficient and reputable businesses. These businesses should follow the local and national laws and regulations of the country where they are provided. However, please be aware that overseas safety standards may be lower than in the UK. If we have arranged a Package and the contract we have with you is improperly performed by us or our suppliers we will pay you appropriate compensation if it has affected the enjoyment of your travel arrangements.
Our liability, except in cases involving death, injury or illness shall be limited to a maximum of twice the cost of your travel arrangements. This maximum will only be payable when every aspect of your Holiday or Tour has gone wrong and you have not received any benefit from your Holiday or Tour. Any sums received by you from suppliers, such as from airlines due to the Denied Boarding Regulations 1992 (in this case sums paid by the airline constitute the full amount of your entitlement to compensation for all matters flowing from the airline’s actions), will be deducted from any sum paid to you as compensation by us. Our liability will also be limited in accordance with and/or in an identical manner to:
(a) The contractual terms of the companies that provide the transportation for your travel arrangements. These terms are incorporated into this contract; and
(b) Any relevant international convention, for example the Montreal Convention in respect of travel by air, the Athens Convention in respect of travel by sea, the Berne Convention in respect of travel by rail and the Paris Convention in respect of the provision of accommodation, which limit the amount of compensation that you can claim for death, injury, delay of passengers and loss, damage and delay to luggage. We are to be regarded as having all benefit of any limitation of compensation contained in these or any conventions.
You can get copies of the relevant conventions if you ask us.
By finalising your arrangements with us, you are accepting that the terms of this Agreement (and the conditions of any contract made with any supplier(s)) apply to your booking and your travel arrangements. You also consent to our processing personal information about you and other members of your party. Your contract with us is subject to the laws and jurisdiction of England and Wales.
24. EU Notice requirements
In accordance with EU Regulation – (EC) No.2111/2005, Article 9, we are required to bring to your attention the existence of a ‘Community List’, which contains details of air carriers that are subject to an operating ban within the EU. The Community List is available for inspection at: http://air-ban.europa.eu/. We are also obliged to notify you of the airline(s) to be used in your booking. For details please see your itinerary. You will be notified of any carrier changes as soon as possible and in all cases at check-in or at the boarding gate. Please note that a change of carrier is not a significant change to your arrangements. When you travel by air or sea, your journey may be subject to certain international conventions such as the Warsaw Convention or Athens Convention. You agree that the transport company’s own Conditions of Carriage will apply to you on that journey. When arranging this transportation for you we rely on the terms and conditions contained within these international conventions and those Conditions of Carriage. Under EU law (Regulation 261/2004) you have rights in some circumstances to refunds and/or compensation from your airline in cases of denied boarding, cancellation or delay to flights. Full details of these rights will be publicised at EU airports and will also be available from your airline. However, you should note that reimbursement of the cost of a flight that forms part of your booking is the responsibility of your airline and will not entitle you to reimbursement of the cost of other elements of your booking where we are acting as a booking agent. If affected flights comprise part of a package arranged on your behalf, this reimbursement will not automatically entitle you to a refund of your holiday cost from us.
As part of these terms and conditions you also agree that you have read and understood the applicable Holiday Information pages on our website.
